Turn Reviews into Revenue.
Opinix centralizes and simplifies your review and Q&A management—across all your locations and platforms.
Empower your CX or Marketing team to monitor, respond, and improve your brand reputation from one place. Say goodbye to scattered tools and late responses.
The Cost of Poor Reviews
- → 1-star drop in ratings = 9% revenue loss for restaurants
- → 94% of diners avoid restaurants with negative reviews
- → 33% of revenue lost due to poor reputation management
The more branches you have, the harder it gets to manage your reputation.
In most chains, each store manager is left to handle reviews on their own—on top of everything else they do.
The result?
Delayed responses, poor customer perception, and no control over your Google rating or your brand voice.
Take control of your brand image —AT SCALE.
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Centralized management for Google, Facebook, TripAdvisor, and more
Monitor and respond to all your reviews from a single dashboard, no matter where they come from.
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Templates and smart replies for consistent, on-brand answers
Create a library of pre-approved responses that maintain your brand voice across all locations.
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Notifications to inmediatly act on a bad review
Get instant alerts when new reviews come in, prioritized by rating and sentiment.
Everything you need to own your reviews, in one place.
Designed for marketing and CX teams to scale their review response strategy.
Unified Inbox
See and reply to all reviews and Q&As across all your locations from a single dashboard.
Smart Templates
Create consistent, brand-safe answers with prebuilt reply templates.
Multi-location Control
Assign roles, track activity, and manage reputation across your whole network.
Upcoming Channels
Soon on Facebook, TripAdvisor & more.
Problem → Solution
Scattered Feedback
Reviews trapped across multiple platforms require separate logins and time-consuming manual checks.
- Multiple logins to Google, Yelp, etc.
- Reviews missed due to manual checking
- Delayed responses damaging reputation
Unified Inbox
All your reviews and Q&As in one central dashboard with instant notifications and streamlined workflows.
- Single login for all review platforms
- Real-time notifications for new reviews
- Response times reduced by up to 80%
One Inbox for All Platforms
Opinix connects with Google Business Profile, Yelp and more channels to create a single stream of all your customer feedback.
Case Study: Restaurant Chain
After implementing Opinix Unified Inbox:
- ➚ Response rate increased from 22% to 94%
- ⏱ Average response time: 4 hours (was 3.2 days)
- ⭐ Overall rating increased by 0.7 stars
Works with all your platforms
Ready to simplify how your brand handles reviews?
From 5 locations to 500, Opinix helps you manage reviews with speed and confidence. Request a custom quote based on your needs and growth stage.
Frequently Asked Questions
Yes, for each location you want to manage, you'll need access to its profile.
Trusted by growing franchises across LATAM
Opinix transformed how we handle customer feedback. Our response time went from 3 days to under 4 hours, and our average rating improved by 0.7 stars in just two months. This directly led to a 12% increase in new customers.
Maria Rodriguez
CX Manager, Restaurant Chain
Managing reviews across 12 locations used to be a nightmare. With Opinix, we now handle everything centrally with proper team assignment. Our customer satisfaction score has increased by 23% since implementation.
Carlos Mendez
Operations Director, Hotel Group
The smart templates allow us to respond to reviews 4x faster while maintaining our brand voice. We've seen a 35% increase in positive review mentions of our customer service since using Opinix.
Ana Gomez
Marketing Manager, Retail Brand